A blog about creating people-centred organisations, teams, products and leaders
Transformation Theatre: 6 anti-patterns to avoid
It’s hard to avoid the word “transformation” these days. Everyone is on a transformation journey—or at least they claim to be. Check if these six anti-patterns of transformation theatre hold you back from achieving your goals.
Strategies for successfully integrating an AI practice into your org
This is the 6th and final post in the series. We discuss what you need to consider to make the most of your investment in developing an AI practice.
Your AI investment = (AI needs) + (the necessary team)
In the fifth part of the series, we help you examine ‘how much’ AI is necessary for your ambition and what team investment aligns with your goals.
You are inspired to use AI: Now what?
In part 4 of the series, we share how you can identify the best bets to create value with AI.
Is the product you’re building a good candidate for AI?
In the 3rd post we share a framework to explore whether AI benefits a product and how to add AI to a product purposefully and responsibly.
AI hype is new, our reaction to it is not
In part 2 we help you navigate the AI hype so you don’t end up in Gartner’s trough of disillusionment.
Beyond buzzwords: finding your purpose for AI
In this 6-part series, Noelle Saldana and I dig into how to introduce AI to your products and organisation successfully.
Strategy: Creating effective guardrails for empowered teams
Many people struggle with strategy. What is it? And more importantly, how does it work? Here, I share a framework for aligning everyone from organizational vision to day-to-day decision-making in teams.
10 Strengths for successful transformation
When it comes to transformation, there’s no one-size-fits-all approach that works for everyone (otherwise, we’d see a lot more companies succeed in their transformation efforts!). But in my years as a transformation coach and consultant, I’ve observed some patterns that the most successful companies tend to have in common. These are superpowers that make it easier for them to make major changes—and for these changes to ripple out across the organisation and have a lasting effect.
Why so many teams get agile wrong—and how to avoid this
As a transformation coach, I've heard countless tales of dread from all kinds of practitioners and leaders across small and large organisations as they transform towards agile ways of working. But its misapplication may be the real culprit. Join me as we explore the distinction between agile values, principles, and practices, to uncover the keys to successful transformation. We’ll navigate key challenges to pave the way for true organizational agility.
Highlights from the MTP Leadership Forum
Mind the Product was back this year with its Leadership Forum and I was so thrilled to attend! Some big takeaways include Georgie Smallwood’s tips for clear communication and collaboration and Matt LeMay’s take on how to become a grown-up product leader. I’ve gathered a few highlights and favourite moments here.
How Horses Can Help You Become a More Effective Leader
As a long-time coach of leaders, I’ve discovered that one of the most effective ways to help people answer their coaching questions comes from a very unlikely place: a round pen with horses.
Yes, you read that correctly: horses.
Prepare for the Year Ahead with This Simple Reflection Exercise
I wanted to share a quick guide to how you can approach your own end of year reflection. Based on what surfaces during this exercise, you can create a strategy and an action plan for the year ahead for yourself and your practice.
Announcing Design Leadership Retreats
I’m thrilled to announce that I’ve teamed up with Mags Hanley to offer a new series of retreats for both emerging and established design leaders!
Is 1:1 Leadership Coaching Right for You?
Stepping into a leadership role is an exciting milestone, but it also comes with a lot of ambiguity and self-doubt. A coach is an experienced thought partner who can help you think things through, identify unknown unknowns, and grow your capability.
Want to Be a Good Leader? Learn to Ask Great Questions
How can you shift away from telling your teams what to do and give them the power to make their own decisions? One critical part of this mindset shift involves asking good questions.
Mini Case Study: Transforming the Operating Model at a European Financial Services Company
What does it mean to work with Northshore on your digital transformation journey? Here is a mini case study based on our operating model redesign with a leading European financial services company.
How Are Your Digital Transformation Efforts REALLY Going?
Whenever we come to a milestone like the beginning of a new year or quarter, there’s a natural tendency to assess how we’re doing. Are we on track to meet any goals we’ve set for ourselves and our organisation?
Employees Are Ready for the Great Resignation—Are You?
So how do you attract and retain the talent you need to be successful? You don’t necessarily need to be a big-name brand to achieve this. It all starts with an operating model that creates the right environment.